Refund policy

Returns & Refund Policy

Digital Products Only

All products sold on this store are digital downloads. Because digital items cannot be returned, all sales are final once the purchase is completed.

No Returns or Exchanges

Since nothing is shipped and access is granted instantly, we do not accept returns or exchanges on any digital products.

Refunds

We do not provide refunds for:

  • Change of mind

  • Purchasing the wrong item

  • Not having compatible software or hardware

  • Failing to download the product before it expires (if applicable)

Please make sure you read the product descriptions carefully and ensure that your software and device are compatible before purchasing.

Exceptions (Rare Cases Only)

A refund may be considered only if:

  1. You purchased the same product twice by accident (we can verify this), or

  2. You experienced a technical issue that makes the file unusable and we are unable to provide a working replacement file.

These cases are assessed individually at our discretion.

Download Issues

If you have trouble accessing or downloading your files, contact us at contact@iykezachariah.com and we’ll help you sort it quickly.

Unauthorised Sharing or Reselling

All digital products include a single-user license. Unauthorised distribution, sharing, or reselling is strictly prohibited.